Terms & Conditions
Privacy Policy
NEED IT WANT IT BUY IT uses SSL (Secure Sockets Layer) technology to encrypt communications between the user and the web server. Our site is completely secure, not just when you “Sign in”, “Create an account” or “Checkout” every page is protected by SSL. You will see a padlock icon or https:// in the address bar before www.needitwantitbuyit.com.au, this assures you that all pages are secure. Click on the padlock for information about our DigiCert SSL certificate. Having a SSL Certificate helps to prevent hackers from getting your information from our site. We are committed to keeping your personal information safe. When entering personal information always check the website is using a SSL Certificate before entering any personal information on any site.
At NEED IT WANT IT BUY IT we are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will give you the chance to refuse any marketing email from us.
The type of information we will collect about you includes:
* your name
* address
* phone number
* email address
* Your orders
PLEASE NOTE... We do not keep your credit card details in our databases. All online transactions are done via Afterpay Stripe (credit Card) or direct deposit.
We will never collect sensitive information about you without your explicit consent, nor will we sell or give your personal information to anyone or company in accordance to law.
The information we hold will be accurate and up to date. You can check the information that we hold about you by logging into your account. If you find any inaccuracies you can update or e-mail us and we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
Payment Methods
Credit Cards and Digital Wallets by Stripe
Accepted credit cards: VISA - MasterCard - American Express.
Accepted digital wallets: Apple Pay* - Google Pay.
*Please Note: Apple Pay is only available as an option on the "View Cart" page and only when using a compatible iPad or iPhone on the Safari internet browser. To pay with Apple Pay please click on "My Cart located in the top right hand corner then "View Cart" to see the Apple Pay payment option. Apple Pay option is not visible in checkout. How to setup up Apple Pay on your iPhone or iPad.
Direct Deposit
We also accept direct deposits, if paying by direct deposit ensure you include the "Order Number" as the reference during the transaction and email the official bank transaction receipt to info@needitwantitbuyit.com.au. Please Note: Sending official bank transaction receipt means we will process your order ready for shipping. Direct deposit orders will only be shipped once the funds have cleared. It can take 2 business days or more before funds have cleared unless you bank with the NAB. We bank with NAB so if you bank with them too your funds are usually transferred immediately, therefore your order will be shipped within 24hrs (business days only).
Please keep in mind transferring funds from a bank other than NAB may take longer for funds to reach us, which will delay shipping.
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Products Details
Images
The images on this site are for illustration purposes and may or may not represent the actual size, however they, in most cases, will represent the actual product for sale. In the "Product Description" it will indicate the approximate size and if the product will be the actual product you will receive. This means what you see is what you get. One of a kind used coins or coin collections can only be purchases with a quantity of "1", if you want "2" coins of the same type you will need to choose them both individually, if available. However, some products may be purchase by the quantity where stock permits.
Product Measurements
The measurements provided on this site are measured in millimetres (mm) or centimetres (cm). The measurements will indicate the maximum dimensions of the object. i.e measurements may be from the average widest point to point. Because images on this site are for illustration purposes, they may or will not represent the actual size, please use measurement provided to grasp the approximate actual size. The weight is measured in grams or kilograms. Measurements are provided as a guide and may contain discrepancies and/or errors. we do our best to make sure we give you approximate measurements to give you an idea of its approximate size.
Product Descriptions
The description on this site is provided in good faith. The information is either provided by the manufacture or manufactures website, USAMS for example. The information for the coins or coin collections are obtained from various sources on the internet. In regard to these products please consider to do your own research in case we have made a mistake. Please note, coins or coin collections are classified as "used" with no warranty. Please consider carefully and if you require additional photos please get in contact with us.
Gift Certificates
NEED IT WANT IT BUY IT Gift Certificates have an expiry of 3 years (1095 days) from the date of purchase. To purchase or see instructions on how to redeem a gift certificate or check a gift certificate balance click here.
Sending a NEED IT WANT IT BUY IT’ Gift Certificate is easy… click here enter your name then email, enter the lucky recipient’s name and email… send an optional message… enter an amount between $20 to $2000… then choose a suitable Gift Certificate theme.. Preview if you wish then add to cart…
Currencies
NEED IT WANT IT BUY IT accepts payment in Australian Dollars. However you can change the currency to USD, GBP, NZD or Euro.. this can be changed in the top right-hand corner on our website.. Click on the current currency then select the currency you want. Changing currency will help with grasping the value in your currency only, payment will convert to AUD.
Returns & Refunds
If you receive the incorrect item, please submit a return request by logging into your account. Once you're logged in, locate the order you wish to return and click the Return Items link. Returns must be requested within 7 days of the receipt date. Please note that returns due to a change of mind are not accepted. Also please note items marked as "Used" cannot be returned. Please check the warranty prior to purchase.
If requesting a return by email, please send to info@needitwantitbuyit.com.au or use contact us form with the following information, however the method above is recommended.
1) Content of e-mail:
Full Name
Order number (found on receipt)
Please explain why you are not satisfied with your purchase?
Details of the item you want to return.
Return Process
NEED IT WANT IT BUY IT will then evaluate the reason of your wish to return your purchase. If a valid reason is given within the 7 day time line we will e-mail you back with a reference number and instructions on what to do next. (Do not send any items back to NEED IT WANT IT BUY IT without a reference number.) NEED IT WANT IT BUY IT will not refund the delivery cost or the delivery cost of returning the item/s purchased.
All returns must be returned in its original condition, unopened or used with packaging intact within 7 days of the receipt date, for a full refund of the purchase price, excluding any shipping cost. Return shipping cost will be the responsibility of the purchaser.
Once your purchase has been returned to NEED IT WANT IT BUY IT (in its original condition with tags still attached if applicable) NEED IT WANT IT BUY IT will refund either by store credit or the same method you used to pay. If your payment method incurs fees these fees will be deducted.
Note: We do not charge the fees, fees are charged by the merchant provider.
If you have any questions please don’t hesitate to e-mail, phone or write to us at anytime...
e-mail: info@needitwantitbuyit.com.au or contact us form.
Warranty
What Does a 1 Year Manufacturer Warranty Mean?
A 1 year warranty is a warranty in which the manufacturer guarantees remedies for product defects for one year from the date of sale, excluding batteries, 3mth manufacturer warrant for batteries. During that time, the seller (us) will liaise with the manufacturer for advice to repair or replacement of the product if such defects are present. This is at the manufacturer’s discretion.
The 1 Year Manufacturer Warranty periods excludes batteries, if present, batteries have 3 month warranty period. Misuse or improper charging is not considered a defect of the product.
Important Information Please take a close look at the images, as they accurately represent the item you will receive. This product is pre-owned, and as such, may show signs of use, including marks, creases, or other imperfections. Please note that this item is listed as used, and careful consideration should be given before making a purchase. No Warranty & Non-returnable: Since this is a used item, it does not come with a warranty and is non-returnable. We encourage you to review all images and details thoroughly before proceeding with your purchase. If you require additional images or information, please don't hesitate to reach out to us via the contact form on our website. We are happy to assist you further.
How to contact us
Address:
P O Box 391 Burleigh Heads QLD 4220
Phone:
(07) 3557 7193
Online 24/7
Email: info@needitwantitbuyit.com.au
NEED IT WANT IT BUY IT ABN 36 104 476 001
June 2025